Accessing Mental Health Care With Your Health Access Benefit

Health Access Solutions gives you a better solution to health care—including mental health care. In 2023, our Preventive Care services will increase from $500 to $3,000 in reimbursements for mental health expenses per year.

Why We Increased Mental Health Reimbursements

In 2020, 45% of adults in the U.S. received some type of mental health counseling. In 2019, 15% of individuals who went to counseling also took medication for a mental health diagnosis. 

Before they started counseling, 50% of people said that the out-of-pocket cost and insurance coverage were some of the most important factors in selecting their counselor. And overall, 40% of Americans have participated in counseling at least once in their life. Fortunately, 75% of them rated it as an overall positive experience.

Your mental health is just as important as your physical health, and we’re here to support you through it all. That’s why we have increased our mental health expense reimbursements per year from $500 to $3,000.

If you or someone you know is experiencing the symptoms of a mental health diagnosis, seek help from a professional psychiatrist, psychologist, counselor, therapist, or medical doctor. 

Preventive Care Services 

Your Preventive Care component of your Health Access Benefit empowers you to make the best health care decisions for your family. This program reimburses Preventive Care services such as flu shots, lab tests, mammograms, colonoscopies, vision exams, dental cleanings—and now mental health expenses, too!

Every year, you can submit reimbursements for up to $3,000 of mental health expenses. Whether you’re seeing a psychiatrist for anxiety or depression or a counselor for substance use, you can get the help you need from the provider of your choice. Discover how to get the most out of your Preventive Services, such as mental health counseling, here.

How to Submit a Reimbursement for Mental Health Expenses

Health Access Solutions gives you a better health care solution with simple reimbursements.

  1. Find the preventive reimbursement form online here or text the word “preventive” to (239) 299-0333.
  2. Complete the preventive reimbursement form. Don’t forget to include an itemized receipt.
  3. Submit your preventive reimbursement form, and your request will be processed within 10 business days.

Get the Care You Need

Thanks to your Health Access Benefit and our Preventive Care program, you can immediately get the care you need—mentally or physically!

If you have a traditional insurance plan or are a member of a Medical Cost Sharing program, you may be eligible for additional mental health reimbursements. Contact our Help Desk to learn more about your benefits.

Our Preventive Care program is different from other benefit programs, so we know you may have additional questions. Get the answers you need by contacting our Member Support Team at (800) 606-1135 or visiting our Help Desk on weekdays from 9 AM to 5 PM eastern time.

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Access your info and manage your membership anytime on your membership home page. 
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Mailing Address: 5072 Annunciation Cir STE 215 Ave Maria, FL 34142